Vizir VS Zendesk

Long live the competition: it pulls us up and ensures a fair price!
Compare the specific expertise and features of the two tools here.

An alternative to Zendesk?

If you’ve arrived on this page, you may be looking for an alternative to Zendesk. Or, you may want to compare Vizir to other common solutions on the market. First of all, here is a comparative table of the generalities concerning the two solutions.

  • Website
  • Trade

  • Main infrastructure
  • Expertise

  • License fees


  • Software for creating chatbots for internal use (IT / HR / other businesses)
  • SaaS
  • Conversational UX

    Natural language understanding

    Adoption & change management on chatbots
  • 200€ to 2800€ / month


  • Customer support software

  • SaaS

  • Tools for customer service (knowledge base, shared mailboxes, etc...)

  • 49€ to 99€ / month PER AGENT

Compare features accurately

Vizir is known to be one of the most complete and competitive tools on the market. Let’s take a closer look…

  • Publisher code no.
  • FAQ editable in the tool
  • FAQ synchronizable with a knowledge base
  • Natural language understanding
  • Messaging application

  • Web widget & URL bot
  • No-code API integrations
  • Webhook integration
  • Real-time reporting
  • live chat
  • Sending push notifications


  • Microsoft Teams - Slack - Google Chat - Webex - Facebook Workplace
  • 100+


  • Whatsapp - Facebook

So why Vizier?

Because Vizir is a simple and intuitive solution that helps companies free up their business teams’ time by providing exceptional support to their employees.

What is the situation today?

Helping your colleagues on internal issues takes time: answering recurrent questions, qualifying incomplete requests,...

And tomorrow?

Better management of internal support
for more serene teams

We have combined all the latest technologies to allow you to provide exceptional support to your collaborators, while minimizing the work required to create and manage your chatbot.

Free up time for your support teams

Your support teams are exhausted answering the same questions and doing the same simple operations in your IT environments. Give more meaning to their daily lives by freeing them from these micro-tasks to focus on the complex issues.

Improve the employee experience

Your colleagues deserve an optimal employee experience! Deploy a chatbot to answer their recurring questions anywhere, anytime. Create magic by connecting your chatbot to your internal tools. And accompany the change by sending tips and tricks!

The editor of professional chatbots
the simplest on the market


Maximize the adoption of your chatbot by installing it where your colleagues work: company messaging, intranet,…


Improve your chatbot in real time from user conversations with our easy-to-use editor.


Gather structured information from natural language sentences with our NLU engine.

Results observed by our clients


That’s the number of recurring queries you don’t have to process manually.


This is the time saved by our customers on the processing of complex requests.


This is the average opening rate of push messages sent by our chatbots.

Companies, administrations and universities... they already trust us!

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