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Installing a chatbot on Facebook Workplace is quite simple. Just create a new custom integration, fill in a few fields in a savvy fashion, and copy/paste the app ID and app secret into Vizir.
Let’s go to see the details of all this.
Have a chatbot
Be an administrator of your Facebook Workplace
La première étape consiste à créer la une intégration personnalisée dans Facebook Workplace.
Pour ce faire, suivez le screenshot ci-dessous 👇👇
Then fill in the Name and Description for your chatbot.
Generate an access token, copy it and paste it in Vizir in the field Share> facebook messenger> SECRET APP .
Go back to your Workplace administration, on the configuration page of your integration.
In the Integration permissions section, check at least the following boxes:
You can leave the following options as default settings.
Now you need to make your Workplace integration able to send and receive messages to the Vizir platform. All you have to do is configure the webhooks as follows:
Leave the built-in NLP configured by default. It must be disabled.
You can then edit the security settings according to your internal policy.
Then return to your main Workplace page, to the Conversations tab.
Find the name of the bot, click on it and copy the id that appears in the url (after the /t/) and paste it in Vizir in the Sharing section> facebook messenger> APPID
Book a 1 to 1 demo
with a Vizir expert and discover what a
chatbot can do for you.
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