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You use Jira Service Desk to manage your tickets internally.
You can visit our site to view all the actions that you can implement between Jira and your chatbot.
In this article, we will see how to create your own Jira application and connect it to Vizir.
On Vizir, go to the API Connection section to create the Jira connector. Follow this guide to create the application: https://aide.vizir.co/fr/articles/4229976-comment-creer-un-connecteur-api
Here are the settings you will see for creating the Jira app:
Fill in the fields with the values below:
Token options:
{
“grant_type”: “authorization_code”,
“customer_id”: “{{CLIENT_ID} }”,
“client_secret”: “{{CLIENT_SECRET} }”,
“redirect_uri”: “{{redirect_uri} }”
}
Jira actions will be those that you will use directly in your chatbot’s workflows. In the case of Jira you can imagine many use cases visible on our website: https://www.vizir.co/apps/chatbot-jira-service-desk/
Then, follow the following doc https://aide.vizir.co/fr/articles/4233543-comment-creer-une-nouvelle-action-api to create an action.
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