Create an ITSM chatbot with Vizir's no-code technology

Create an ITSM chatbot with Vizir

Vizir allows you to create a powerful ITSM chatbot,
able to understand natural language via machine learning,
to hold advanced conversations and perform tasks in complete autonomy.

Our contents to create an ITSM chatbot

ITSM chatbots are really our daily bread. And since our mission is to allow you to build hyper powerful chatbots without a single line of code, you can imagine how far we have taken the logic of automation to the end. All this intelligence (yes, we are modest) can be found in the two web pages below: the connected apps and the features dedicated to ITSM chatbots.

chatbot itsm procédures self care

CREATE A CHATBOT THAT GUIDES YOUR USERS VIA SELF-CARE

Guide your users in solving problems in self-care mode

Reduce the number of tickets processed by your IT support by 35% with self-care procedures! It's simple and effective: create conditional trees simply from our interface, the result will be a step-by-step guided conversation, which simulates the conversation a staff member might have with a member of your support team. In 35% of the cases the problem is solved. Unequalled gain/effort ratio!

CREATE A CHATBOT THAT CREATES PERFECT TICKETS

Allow the creation of tickets perfectly informed in natural language.

Creating tickets at level 1 can waste a lot of time: creating tickets for phone calls, emails to a generic mailbox, forms not up to date. Create a chatbot capable of creating tickets in natural language. Save 50% time on level 1 ticket management.

chatbot it création de ticket
chatbot it connexion api

CREATE A CHATBOT THAT AUTOMATES END-TO-END TASKS

Automate entire processes for a top-notch experience and time savings

Your employees expect an employee experience worthy of their customer experience when they return home to Amazon. Digitization, automation and mobile mode are now the norm. Vizir chatbots and their API connectors allow you to surprise your teams with a conversation experience capable of automating anything you want: password reset, account creation, document creation, database queries, etc.

THEY CREATED AN ITSM CHATBOT WITH VIZIER

Our ITSM chatbots