ITSM chatbots are really our daily bread. And since our mission is to allow you to build hyper powerful chatbots without a single line of code, you can imagine how far we have taken the logic of automation to the end. All this intelligence (yes, we are modest) can be found in the two web pages below: the connected apps and the features dedicated to ITSM chatbots.
Reduce the number of tickets processed by your IT support by 35% with self-care procedures! It's simple and effective: create conditional trees simply from our interface, the result will be a step-by-step guided conversation, which simulates the conversation a staff member might have with a member of your support team. In 35% of the cases the problem is solved. Unequalled gain/effort ratio!
Creating tickets at level 1 can waste a lot of time: creating tickets for phone calls, emails to a generic mailbox, forms not up to date. Create a chatbot capable of creating tickets in natural language. Save 50% time on level 1 ticket management.
Your employees expect an employee experience worthy of their customer experience when they return home to Amazon. Digitization, automation and mobile mode are now the norm. Vizir chatbots and their API connectors allow you to surprise your teams with a conversation experience capable of automating anything you want: password reset, account creation, document creation, database queries, etc.